Payment and Shipping

The following conditions apply:

Delivery is available within Germany and to the following countries: Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Portugal, Romania, Sweden, Switzerland, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus.

Shipping Costs(including statutory VAT)

Deliveries within Germany: 

We charge a flat shipping fee of €4.50 per order.

For orders with a value of €50.00 or more, delivery is free of charge.

International Deliveries:

International shipping costs are calculated based on shipping weight:

Belgium:
up to 10 kg = €16.00
over 10 kg up to 20 kg = €26.00
over 20 kg up to 30 kg = €34.00

Bulgaria
up to 10 kg = €18.00
over 10 kg up to 20 kg = €28.00
over 20 kg up to 30 kg = €38.00

Denmark
up to 10 kg = €16.00
over 10 kg up to 20 kg = €26.00
over 20 kg up to 30 kg = €34.00

Estonia
up to 10 kg = €18.00
over 10 kg up to 20 kg = €28.00
over 20 kg up to 30 kg = €38.00

Finland
up to 10 kg = €18.00
over 10 kg up to 20 kg = €28.00
over 20 kg up to 30 kg = €38.00

France
up to 10 kg = €16.00
over 10 kg up to 20 kg = €26.00
over 20 kg up to 30 kg = €34.00

Greece
up to 10 kg = €18.00
over 10 kg up to 20 kg = €28.00
over 20 kg up to 30 kg = €38.00

United Kingdom

currently not available!

Ireland
up to 10 kg = €18.00
over 10 kg up to 20 kg = €28.00
over 20 kg up to 30 kg = €38.00

Italy
up to 10 kg = €16.00
over 10 kg up to 20 kg = €26.00
over 20 kg up to 30 kg = €34.00

Croatia
up to 10 kg = €18.00
over 10 kg up to 20 kg = €28.00
over 20 kg up to 30 kg = €38.00

Latvia
up to 10 kg = €18.00
over 10 kg up to 20 kg = €28.00
over 20 kg up to 30 kg = €38.00

Lithuania
up to 10 kg = €18.00
over 10 kg up to 20 kg = €28.00
over 20 kg up to 30 kg = €38.00

Luxembourg
up to 10 kg = €16.00
over 10 kg up to 20 kg = €26.00
over 20 kg up to 30 kg = €34.00

Malta
up to 10 kg = €18.00
over 10 kg up to 20 kg = €28.00
over 20 kg up to 30 kg = €38.00

Monaco
up to 10 kg = €16.00
over 10 kg up to 20 kg = €26.00
over 20 kg up to 30 kg = €34.00

Netherlands
up to 10 kg = €16.00
over 10 kg up to 20 kg = €26.00
over 20 kg up to 30 kg = €34.00

Austria
up to 10 kg = €16.00
over 10 kg up to 20 kg = €26.00
over 20 kg up to 30 kg = €34.00

Poland

via www.fortan.pl

Portugal
up to 10 kg = €18.00
over 10 kg up to 20 kg = €28.00
over 20 kg up to 30 kg = €38.00

Romania
up to 10 kg = €18.00
over 10 kg up to 20 kg = €28.00
over 20 kg up to 30 kg = €38.00

Sweden
up to 10 kg = €17.00
over 10 kg up to 20 kg = €27.00
over 20 kg up to 30 kg = €35.00

Switzerland
up to 10 kg = €25.00
over 10 kg up to 20 kg = €35.00
over 20 kg up to 30 kg = €40.00

Slovakia
up to 10 kg = €17.00
over 10 kg up to 20 kg = €27.00
over 20 kg up to 30 kg = €35.00

Slovenia
up to 10 kg = €17.00
over 10 kg up to 20 kg = €27.00
over 20 kg up to 30 kg = €35.00

Spain
up to 10 kg = €17.00
over 10 kg up to 20 kg = €27.00
over 20 kg up to 30 kg = €35.00

Czech Republic
up to 10 kg = €16.00
over 10 kg up to 20 kg = €26.00
over 20 kg up to 30 kg = €34.00

Hungary
up to 10 kg = €17.00
over 10 kg up to 20 kg = €27.00
over 20 kg up to 30 kg = €35.00

Cyprus
up to 10 kg = €18.00
over 10 kg up to 20 kg = €28.00
over 20 kg up to 30 kg = €38.00


Delivery Times

Unless otherwise stated in the respective offer, delivery within Germany takes place within 3–5 working days, and for international deliveries within 5–7 working days after conclusion of the contract (in the case of advance payment, after receipt of your payment instruction).
Please note that no deliveries are made on Sundays or public holidays.
If you order items with different delivery times, the goods will be shipped together in one consignment unless otherwise agreed. In this case, the delivery time is determined by the item with the longest delivery time.

Accepted Payment Methods

-  Advance payment by bank transfer
-  Payment via Amazon Pay

Via PayPal Checkout:
- Payment via PayPal
- Payment via PayPal Express
- Payment by credit card
- Payment by SEPA direct debit
- Credit or debit card
- Payment by “Pay Later”
- Payment by invoice (via Ratepay – payment only to Ratepay)
- Payment via Apple Pay
- Payment via Google Pay
- eps
- iDEAL
- Multibanco
- Bancontact
- MyBank

Additional Payment Information

If you pay by advance payment (bank transfer), we grant a 2% discount on the gross value of your order.


Our Bank Details for Advance Payment:

Fortan GmbH & Co. KG Spezialitäten für die Tiergesundheit
Stadtsparkasse Wuppertal
IBAN: DE81 3305 0000 0000 4023 39
BIC: WUPSDE33


If you have any questions, please refer to our contact details in the imprint.