The following terms and conditions apply:
Domestic delivery (Germany) and neighbouring countries: Belgien, Bulgarien, Dänemark, Estland, Finnland, Frankreich, Griechenland, Irland, Italien, Kroatien, Lettland, Litauen, Luxemburg, Malta, Niederlande, Österreich, Portugal, Rumänien, Schweden, Schweiz, Slowakei, Slowenien, Spanien, Tschechische Republik, Ungarn, Zypern.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We charge a flat shipping fee of 3,50 € per order.
From an order value of 50,00 € onwards, we deliver shipments free of cost.
Deliveries to foreign countries:
We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:
| Country | Packages up to 10 kg | Packages over 10 kg up to 20 kg | Packages over 20 kg up to 30 kg |
Belgium | 16,00 EUR | 26,00 EUR | 34,00 EUR |
Bulgaria | 18,00 EUR | 28,00 EUR | 38,00 EUR |
Denmark | 16,00 EUR | 26,00 EUR | 34,00 EUR |
Germany | 3,50 EUR | ||
German islands | 3,50 EUR | ||
Estonia | 18,00 EUR | 28,00 EUR | 38,00 EUR |
Finland | 18,00 EUR | 28,00 EUR | 38,00 EUR |
France | 16,00 EUR | 26,00 EUR | 34,00 EUR |
Greece | 18,00 EUR | 28,00 EUR | 38,00 EUR |
Ireland | 18,00 EUR | 28,00 EUR | 38,00 EUR |
Italy | 17,00 EUR | 27,00 EUR | 35,00 EUR |
Croatia | 18,00 EUR | 28,00 EUR | 38,00 EUR |
Latvia | 18,00 EUR | 28,00 EUR | 38,00 EUR |
Lithuania | 18,00 EUR | 28,00 EUR | 38,00 EUR |
Luxembourg | 16,00 EUR | 26,00 EUR | 34,00 EUR |
Malta | 18,00 EUR | 28,00 EUR | 38,00 EUR |
The Netherlands | 16,00 EUR | 26,00 EUR | 34,00 EUR |
Austria | 16,00 EUR | 26,00 EUR | 34,00 EUR |
Poland via www.fortan.pl | |||
Portugal | 18,00 EUR | 28,00 EUR | 38,00 EUR |
Romania | 18,00 EUR | 28,00 EUR | 38,00 EUR |
Sweden | 17,00 EUR | 27,00 EUR | 35,00 EUR |
Switzerland | 25,00 EUR | 35,00 EUR | 40,00 EUR |
Slovakia | 17,00 EUR | 27,00 EUR | 35,00 EUR |
Slovenia | 17,00 EUR | 27,00 EUR | 35,00 EUR |
Spain and Balearic Islands | 17,00 EUR | 27,00 EUR | 35,00 EUR |
Czech Republic | 16,00 EUR | 26,00 EUR | 35,00 EUR |
Hungary | 17,00 EUR | 27,00 EUR | 35,00 EUR |
Cyprus | 18,00 EUR | 28,00 EUR | 38,00 EUR |
Shipping Costs for Orders Over 30 kg:
For orders weighing more than 30 kg, the shipment will be divided into multiple packages. The shipping costs will be calculated based on the total cost of each individual package, with each package having a maximum weight of 30 kg. The shipping costs for each package will follow our standard rates for shipments up to 10 kg, up to 20 kg, and up to 30 kg.
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 working days, for deliveries abroad within 5 - 7 working days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Accepted Payment options
- Prepayment via transfer
- Payment via SEPA direct debit
- Payment by invoice
- Payment via amazon Pay
via PayPal Checkout:
- Payment via PayPal
- Payment via PayPal Express
- Payment via credit card
- Payment by SEPA direct debit
- Payment by "Pay Later"
- Payment by invoice (via Ratepay)
- Apple Pay, Google Pay, BLIK, eps, iDEAL, Multibanco, OXXO, Przelewy24, Bancontact
Further details on payment
As long as you make the prepayment , we will grant you 2 % early payment discount on the gross product value of the order.
Payment by invoice is from the third order onwards.
The invoice amount is to be settled at the time of payment on invoice within 14 days.
When paying by SEPA direct debit, you authorize us by issuing a corresponding SEPA mandate to collect the invoice amount from the specified account.
You will receive a pre-notification at least 5 days before the date of direct debit collection. Please note that you are obliged to ensure sufficient funds in the account on the announced date.
Our bank account:
Fortan GmbH & Co. KG
Stadtsparkasse Wuppertal
IBAN: DE81 3305 0000 0000 4023 39
BIC: WUPSDE33
In case of questions, please contact us at the contact details mentioned in the Legal Notice.